Privacy policy

Our commitment to privacy

Bright Start knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Bright Start. It applies to donor information that we collect both online and offline.

What information is collected by Bright Start?

We collect personal information when you voluntarily submit it to us.

For example, donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries.

Where do we transfer and store information?

Bright Start is based in South Africa, and any information transmitted to us may be stored, accessed, or processed in South Africa. Residents of some other countries should be aware that the laws of South Africa do not offer the same protections as the laws of your home country.

How do we use information?

We collect information primarily to accept donations, complete our charitable projects, and provide you with information concerning our programmes, projects, and activities. We also use information for internal purposes (to better understand our supporter network) and for analytical purposes (to respond to requests for information and to improve our website, donor base and outreach).

With whom do we share information?

We do not trade, share, or sell information that you provide us with other organisations who intend to use it only to market their products or services to you.

There may be instances in which we share your information with others. We may share your information, for example, in conjunction with your sponsorship of a certain project, as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct. We may also share your information with companies that provide us with services, or with a successor legal entity.

Your access to data, and your choices

If you would like to access the data that we received from you, or make corrections to it, you may contact us at the email or mailing addresses provided at the end of this policy.

If you registered to receive communications from us and later change your mind, you may ask that your name and contact information be removed from our distribution list. You can send such a request to the email or mailing addresses at the end of this policy.

About cookies

Like most common websites we may use cookies and similar technologies to enhance our services and sites. These technologies allow us, among other things, to store your preferences and settings, make it easier to sign-in, and analyse how our site and services are performing.

You can learn more about cookies below.

What are Cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as ‘cookies’ – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to provide you with relevant content and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests.

Your consent applies to the following domains: brightstart.org.za

Additional information

Links. Our website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.

Changes to this privacy statement. We may modify this privacy policy from time to time. Any changes will be reflected on this website. If we make a material change to this policy, and need to apply it to personal information that you provided to us before the change was made, we will attempt to contact you and obtain your consent to the change.

Communicating with us. If we need or are required to contact you about the privacy or security of your information we may do so by telephone, email or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, telephone, or mail at:

Bright Start Educational Support Programme
Shop 8
Victoria Mall
Empire Road
Hout Bay
7872
South Africa

Tel: +27 21 790 0458
Email: education@brightstart.org.za